Terms of service
Syslink Technologies · Last updated 20 September 2026
These terms apply to the use of NetPulse (the "Service") provided by Syslink Technologies ("we"). By creating an account you agree to them.
The service
NetPulse monitors devices on your networks through an agent you install, shows their status and metrics, and sends alerts and reports. Features and limits (number of devices, branches, reports) depend on your plan.
Your account and responsibilities
- You are responsible for the devices you add and confirm you are authorised to monitor them.
- Keep your login details safe; you are responsible for activity under your account and your team members' accounts.
- Do not use the Service to monitor networks you have no right to, to attack or overload systems, or in breach of any law.
Availability
We aim to keep the Service running continuously but do not guarantee uninterrupted availability. Monitoring depends on your agent, your network and the devices themselves; a missed or late alert can happen, and the Service is a tool to help you, not a substitute for your own operational checks.
Fees
Paid plans and add-ons are invoiced as agreed with you; prices may change with notice. If an invoice stays unpaid we may suspend the account until it is settled.
Data
Your data stays yours. How we handle it is described in the privacy policy.
Liability
To the extent permitted by law, we are not liable for indirect or consequential losses (including losses arising from an outage the Service did not detect or report in time), and our total liability for any claim is limited to the fees you paid in the three months before the claim.
Ending the agreement
You can close your account at any time. We may suspend or end accounts that break these terms, with notice where practical. On closure, your data is deleted as described in the privacy policy.
Changes
We may update these terms; material changes will be announced by email or in the dashboard before they take effect.
Governing law: Pakistan.